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Checklists & Training Tools

Credit Card & Commercial Collections Crossword

Collection Advisor

Click here for the Credit Card & Commercial Collections Crossword!     Answers: 1. TWO 2. LOCATION 3. AFFIDAVITS 4. GUARANTEES 5. STATUTE 6. PURCHASING 7. INCORPORATORS 8. STATE 9. FAIRLY 10. DIALER 11. LEGAL 12. FINISHED

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Collection Agency Advisor

Government vs. Student Loan Collection

Nick Jarman

Government vs. Student Loan Collection

As we continue to see oversight and compliance regulations increase in relation to general debt collection, collection on government debt continues to face even more scrutiny. The major issue that...

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Feature Stories

The Convenience of Fees

John H. Bedard, Jr.

The Convenience of Fees

The issue of convenience fees in the collection industry has been a hotly debated topic for some time. Recent government action has again thrust convenience fees into the center spotlight...

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Cover Stories

Political Passion Meets Collections

Joshua Fluegel

Political Passion Meets Collections

I struggle to find a metaphor that would appropriately explain just how closely monitored a collection agency is that is collecting for the government. Let’s just say that such an...

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Technology Advisor

Bearing the Government Collection Burden

Brian Cutler

Bearing the Government Collection Burden

Security is a major topic when it comes to our collection systems and how integrated they have become in all aspects of our business. We now grant employees, clients, and...

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Compliance Advisor

Compliance in the Weeds

Debra J. Ciskey

Compliance in the Weeds

We have all been playing something of a guessing game with the advent of the CFPB. How will the industry change when rulemaking occurs? What will be the result and...

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Skip Tracing Advisor

Waterfall Tracing Techniques

Ron Brown

Waterfall Tracing Techniques

It is one thing to locate a person who is not actively hiding but quite another to locate someone who is making a concerted effort to remain below the radar...

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Collection Training Advisor

Benchmark Your Benchmarking

Harry A. Strausser III

Benchmark Your Benchmarking

We have now offered the Benchmark Advisor Column for over two years and I thought our readers might be intrigued by the genesis of the term “benchmark”. According to Wikipedia...

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Legal Collection Advisor

Student Loan Collection 101

Fred N. Blitt

Student Loan Collection 101

Student loans have been a fixture of the American higher education system since the late 1950s when the launch of Sputnik led to the National Defense Education Act. Wider support...

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Software Reviews

Top 8 Mid-Range Collection Solutions 2014

Collection Advisor

OVERVIEW   Blurred Lines in Agency Size   Collection software is without a doubt the workhorse of any collection agency. Maintaining records and reinforcing good habits are just a few of the ways that...

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