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Checklists & Training Tools

Credit Card & Commercial Collections Crossword

Collection Advisor

Click here for the Credit Card & Commercial Collections Crossword!     Answers: 1. TWO 2. LOCATION 3. AFFIDAVITS 4. GUARANTEES 5. STATUTE 6. PURCHASING 7. INCORPORATORS 8. STATE 9. FAIRLY 10. DIALER 11. LEGAL 12. FINISHED

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Collection Agency Advisor

Telecom Collection Segment Strategy

Nick Jarman

Telecom Collection Segment Strategy

Telecom collections continue to be one of the largest drivers of delinquent accounts placed with collection agencies. While traditional landlines for residential and business usage continue to decline, mobile telecom...

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Feature Stories

Building a Basic Collections Scorecard

Dwayne Banasiak

Building a Basic Collections Scorecard

The collection industry has the difficult job of contacting and collecting from debtors. How do you determine which accounts should be actively pursued? One common method is to use a...

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Cover Stories

Who's Who in Collections 2014

Collection Advisor

Who's Who in Collections 2014

The Who’s Who in Collections 2014 is comprised of collection professionals nominated by ACA International leaders and proactive collectors from across the country. These people not only define what it...

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Technology Advisor

Bearing the Government Collection Burden

Brian Cutler

Bearing the Government Collection Burden

Security is a major topic when it comes to our collection systems and how integrated they have become in all aspects of our business. We now grant employees, clients, and...

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Compliance Advisor

CFPB Complaints - Breaking Down the Volume & Intake Port…

Debra J. Ciskey

CFPB Complaints - Breaking Down the Volume & Intake Portal

I am not known for being a “numbers” person. Some people are better with numbers, others are better with words. I have always considered myself in the latter category. However...

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Skip Tracing Advisor

Data Brokers for Daily Skip Tracing

Ron Brown

Data Brokers for Daily Skip Tracing

In the previous two issues we followed the path of least resistance and “waterfalled” our efforts to skip trace following the fall from batch searching, an excellent tool for high...

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Collection Training Advisor

How's Your Ringy Dingy Doing?

Harry A. Strausser III

How's Your Ringy Dingy Doing?

I was recently flipping through some channels on my television and came across an old re-run of the classic Rowan & Martin’s Laugh-In from the 1960’s. What a wonderful approach...

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Legal Collection Advisor

Reduce Costs of Scoring to Maximize the Benefits

Fred N. Blitt

Reduce Costs of Scoring to Maximize the Benefits

From my seat as a debt collection attorney, the concept of credit scoring and skip tracing are very closely related. The main reason for this determination is that many vendors...

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Software Reviews

Top 5 Predictive Dialer Solutions 2014

Collection Advisor

Top 5 Predictive Dialer Solutions 2014

Overview Better Via Bullets – Predictive Dialer EditionCollection Advisor spoke with Jeryl Smith, director of operations at IAT to get his thoughts surrounding the progression of predictive dialers and how he...

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